Welcome to the website of Shree Samarth Jewellers. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing our products and services.
1. About Shree Samarth Jewellers
Shree Samarth Jewellers
Shop No. 2, VED TANISH, Wadachi Wadi Rd,
Near Narayana Techno School, Shree Siddhivinayak Meera,
Undri, Pune, Maharashtra – 411060, India
Phone: 09867240633
In these Terms & Conditions, “we,” “us,” “our,” and “Shree Samarth Jewellers” refer to the business, while “you” and “customer” refer to the visitor, user, or customer of our website.
2. Use of Our Website
By using this website, you agree to:
- Use the website only for lawful purposes.
- Provide accurate and complete information when submitting an enquiry or placing an order.
- Not attempt to interfere with or disrupt the operation or security of the website.
- Not copy, reproduce, modify, distribute, or commercially exploit website content without our written permission.
- Not use the website to submit fraudulent, misleading, abusive, or unlawful information.
We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms & Conditions have been violated.
3. Jewellery Products
We offer a range of gold and silver jewellery, including jewellery for daily wear, weddings, festivals, celebrations, and special occasions.
Product images, descriptions, colours, dimensions, and other specifications displayed on the website are provided for informational purposes. Actual products may have minor variations due to:
- Photography and screen settings
- Handmade craftsmanship
- Natural variations in gemstones or other materials
- Design or manufacturing variations
We make reasonable efforts to ensure that product information displayed on the website is accurate and up to date.
4. Gold and Silver Jewellery
The purity, weight, pricing, making charges, taxes, and other applicable details of jewellery will be communicated or displayed as applicable to the specific product or order.
Gold and silver prices may fluctuate based on prevailing market conditions. Therefore, prices may change without prior notice.
For custom or made-to-order jewellery, the final price may depend on the selected design, metal weight, gemstone requirements, making charges, applicable taxes, and other specifications.
5. Product Availability
All products are subject to availability.
If a product shown on the website is unavailable, discontinued, or cannot be supplied for any reason, we reserve the right to:
- Inform you about the unavailability.
- Offer an alternative product where appropriate.
- Cancel or modify the order, subject to applicable policies.
6. Custom Jewellery
Shree Samarth Jewellers provides custom jewellery designing and manufacturing services.
Customers may request personalized jewellery based on their preferred design, size, material, style, or other specifications.
Before production begins, the customer may be required to confirm the design, specifications, estimated price, and other applicable details.
Once production of a customized or made-to-order piece has commenced, cancellation, modification, return, or exchange may be subject to specific terms communicated at the time of the order.
7. Orders and Enquiries
Submitting an enquiry through our website does not automatically constitute acceptance of an order.
An order may be considered confirmed only after the required product details, price, availability, payment requirements, and other applicable terms have been confirmed by Shree Samarth Jewellers.
We reserve the right to refuse or cancel an order where there is a genuine reason, including product unavailability, pricing errors, suspected fraudulent activity, or inability to fulfil the requested order.
8. Pricing and Taxes
Product prices displayed on the website may be subject to applicable taxes, making charges, delivery charges, or other applicable fees.
Where applicable, the final price will be communicated to the customer before the order is confirmed.
Due to fluctuations in precious metal prices, jewellery prices may change without prior notice.
9. Payments
Where online payment facilities are available, payments may be processed through third-party payment gateways.
Customers are responsible for providing accurate payment and billing information.
We are not responsible for delays or failures caused by third-party payment providers, banks, network interruptions, or other circumstances beyond our reasonable control.
10. Delivery and Home Delivery
Shree Samarth Jewellers offers reliable and free home delivery for eligible orders.
Delivery timelines may vary depending on:
- Product availability
- Customization or manufacturing requirements
- Delivery location
- Verification requirements
- Courier or logistics services
- Circumstances beyond our control
We will make reasonable efforts to deliver orders within the communicated timeframe but cannot guarantee delivery dates where delays are caused by circumstances beyond our control.
Customers are responsible for providing an accurate delivery address and contact number.
11. Returns, Exchanges and Cancellations
Returns, exchanges, and cancellations are subject to the specific policy applicable to the product and order.
Due to the nature of jewellery and the customized nature of certain products, custom-made, personalized, altered, or made-to-order jewellery may not be eligible for return or exchange, unless otherwise agreed in writing.
Customers should inspect jewellery upon delivery and contact us promptly if they believe there is an issue with their order.
For complete details, please refer to our Return & Refund Policy, if applicable.
12. Jewellery Care
Customers are responsible for taking appropriate care of their jewellery after purchase.
We recommend:
- Keeping jewellery clean and dry.
- Storing jewellery separately in a jewellery box or suitable protective packaging.
- Avoiding contact with perfumes, lotions, cosmetics, and chemicals.
- Removing jewellery before swimming, bathing, exercising, or visiting a spa.
- Handling jewellery carefully to prevent damage or scratches.
Normal wear and tear, accidental damage, improper storage, exposure to chemicals, or misuse may not be considered manufacturing defects.
13. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Brand names
- Product photographs
- Images
- Graphics
- Text
- Product descriptions
- Website design
- Layout
- Videos
- Marketing materials
is owned by or licensed to Shree Samarth Jewellers unless otherwise stated.
You may not reproduce, copy, modify, publish, distribute, or commercially use our website content without prior written permission.
14. Third-Party Links
Our website may contain links to third-party websites or services.
These links are provided for convenience. Shree Samarth Jewellers does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.
Your use of third-party websites is subject to their respective terms and policies.
15. Accuracy of Website Information
We make reasonable efforts to ensure that the information provided on our website is accurate.
However, we do not guarantee that:
- All product information will always be error-free.
- Product availability will always be current.
- Website content will always be complete or up to date.
- The website will always operate without interruption.
We reserve the right to correct errors, update information, modify products, or make changes to the website at any time.
16. Limitation of Liability
To the extent permitted by applicable law, Shree Samarth Jewellers shall not be liable for losses or damages resulting from:
- Temporary website unavailability.
- Technical problems beyond our reasonable control.
- Incorrect information supplied by a customer.
- Delays caused by third-party delivery or payment providers.
- Unauthorized access resulting from circumstances beyond our reasonable control.
- Improper use, storage, or handling of jewellery after purchase.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded under applicable law.
17. Force Majeure
We shall not be responsible for failure or delay in fulfilling our obligations where such failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, fire, flood, epidemic, government restrictions, strikes, transportation disruptions, technical failures, power outages, or other unforeseen events.
18. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
19. Changes to These Terms
Shree Samarth Jewellers may update or modify these Terms & Conditions from time to time.
Updated terms will be published on this page along with the revised “Last Updated” date.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.
20. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising in connection with these Terms & Conditions or our services shall be subject to the applicable courts and jurisdiction of Pune, Maharashtra, unless otherwise required by applicable law.
21. Contact Us
If you have any questions regarding these Terms & Conditions, products, orders, delivery, or our services, please contact us:
Shree Samarth Jewellers
Address:
Shop No. 2, VED TANISH, Wadachi Wadi Rd,
Near Narayana Techno School, Shree Siddhivinayak Meera,
Undri, Pune, Maharashtra – 411060, India
Phone: 09867240633